Previous incidents

February 2024

February 02, 2024

Something went wrong while fetching your applications

Some users are receiving an error message stating "Something went wrong while fetching your applications" . If this occurs please use the direct links below to access our applications:
Aize : https://app.aize.io/
Information Exchange : https://ix.aize.io/
Project Execution : https://pec.aize.io/
Visual Construction Planning : https://vcp.aize.io/

Resolved · 19 Feb at 10:12am GMT

January 2024

January 31, 2024

Degraded

No Assets Found

Some users are receiving an error after logging into Aize. The error received is "No Assets Found."
The cause of this issue is a URL used by Aize has incorrectly been blocked by a small number of Antivirus providers. We have requested with the Antivirus providers that our URL is unblocked but this can take a period of time to be actioned. Until this change is complete, we are working with our customers IT teams to apply a temporary solution.

Resolved · 19 Feb at 09:58am GMT

January 22, 2024

Degraded

Issue when using Chrome

We are aware of an issue when using Chrome to access Portal. If you receive a warning stating “Something went wrong when fetching your applications” please retry using Edge. If you continue to experience issues, please contact Aize Support.

Resolved · 23 Jan at 02:50pm GMT

Degraded

Issue when using Chrome

We are aware of an issue when using Chrome to access Aize. If you receive a warning stating “No assets found” please retry using Edge. If you continue to experience issues, please contact Aize Support.

Resolved · 23 Jan at 02:36pm GMT

December 2023

No incidents reported.